Transform Your Outdoor Paradise

×

Privacy Policy

Last Updated: January 2026

Information We Collect

We collect information you provide directly to us, such as when you request a consultation, contact us, or use our services. This may include your name, email address, phone number, address, and project details.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, communicate with you, send you updates about our services, and comply with legal obligations.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (212) 847-4032.

×

Terms of Service

Last Updated: January 2026

Service Agreement

By engaging Dependable Gardens for landscaping services, you agree to these terms and conditions. All services are subject to written estimates and contracts.

Payment Terms

Payment terms will be specified in your service contract. Generally, a deposit is required to begin work, with final payment due upon completion unless otherwise agreed.

Warranties

We provide warranties on our workmanship and plant materials as specified in your service contract. Warranty terms vary by service type and will be clearly outlined.

Liability

Our liability is limited to the value of services provided. We maintain appropriate insurance coverage for our operations.

Cancellation Policy

Cancellation terms will be specified in your service contract. Generally, 48-hour notice is required for scheduled maintenance services.

Contact Information

For questions about these terms, contact us at [email protected] or +1 (212) 847-4032.

×

Disclaimer

Last Updated: January 2026

Service Disclaimer

While we strive to provide the highest quality landscaping services, results may vary based on environmental conditions, soil quality, weather, and other factors beyond our control.

Plant and Material Warranties

Plant survival and growth depend on many factors including weather, soil conditions, and proper care. Specific warranty terms for plants and materials will be provided in your service contract.

Property Access

Client is responsible for ensuring safe access to work areas and identifying any underground utilities or hazards before work begins.

Weather Conditions

Work schedules may be affected by weather conditions. We will reschedule services when weather conditions are not suitable for quality work or safety.

Estimates

All estimates are based on current conditions and specifications. Changes to scope of work may affect pricing and will be discussed before implementation.

Professional Advice

Our recommendations are based on professional experience and industry standards, but we cannot guarantee specific outcomes due to variables beyond our control.